GENERAL


LUROMU.COM is a family-run online store offering affordable and practical products across categories such as Home & Kitchen, Smart Gadgets, Fitness, Beauty, Mobile Accessories, Baby Products, and more.


We currently deliver products across India.

You can contact us via:

Our support team is available from Monday to Saturday, 10:00 AM to 6:00 PM (IST).

No. You can place an order using our guest checkout option without creating an account.

Shipping & Delivery

Orders are generally processed within 1–2 business days after order confirmation and payment verification.




We currently deliver products across India.

Once your order is shipped, tracking details will be shared through Email, SMS, and our Order Tracking Page.

We work with trusted courier partners including Blue Dart, DTDC, XpressBees, Ecom Express, Ekart, Amazon Shipping, and Shadowfax.

Payment

We accept UPI, Credit Cards, Debit Cards, Net Banking, Cash on Delivery (COD), and other payment methods available during checkout.


Yes, COD is available on eligible orders. Certain COD orders may require verification over a phone call before shipment.

No. We do not charge any extra fees for Cash on Delivery orders.

Returns & Refunds

We offer a 7-day return policy from the date of delivery. Returns must meet our eligibility conditions and require an unboxing video.



Personal care and beauty products, customized items, gift cards, and certain sale items are non-returnable and non-refundable.



Approved refunds are generally processed within 8–15 working days to the original payment method or to a bank account for eligible COD orders.